Business Services Senior Co-ordinator

A fantastic opportunity has arisen within Business Services for a motivated and people-focused Senior Co-ordinator to join our team.

WHAT IS INVOLVED? 
You’ll be supporting Business Services colleagues working across Children and young people services, making this a varied and rewarding opportunity for someone who enjoys working collaboratively and making a real difference.

As a Business Services Senior Co-ordinator, you’ll provide leadership, guidance and support to a business services team, helping colleagues to deliver an effective, responsive and high-quality service.

You’ll need a strong understanding of the activities, processes and systems delivered by the team, together with the ability to work collaboratively across different service areas and team boundaries.

Your responsibilities will include:

Leading and supporting colleagues – providing day-to-day guidance and undertaking performance, development and wellbeing activities to help colleagues thrive.
Delivering excellent customer service – building positive relationships with internal and external customers and stakeholders to ensure a responsive and effective Business Services function.
Championing high standards – promoting quality, collaboration and continuous improvement across the team.
Solving problems and improving services – taking a proactive approach to resolving issues and identifying new and better ways of working.
Working collaboratively – building effective relationships across Business Services and the wider organisation to support the smooth delivery of council services.

WHAT WILL I NEED? 
You will have:

An NVQ Level 3 qualification or equivalent in a relevant subject.
Experience of leading and supervising an administrative team.
A strong understanding of business support and administrative processes and systems.
The ability to communicate effectively and build positive relationships with colleagues and customers.
A proactive approach to problem-solving and continuous improvement.

Please refer to the attached Person Specification for the full criteria.

INTERVIEWS
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

HOW TO APPLY
Please note, we do not accept CVs. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

https://www.northeastjobs.org.uk/job/Business_Services_Senior_Co_ordinator/302177

✅ All applications must be made online via the North East Jobs portal.