Administration Assistant
Pertemps · Northampton, Northamptonshire
Administration Assistant at Pertemps, based in Northampton, Northamptonshire, paying £13.33 per hour. This is a permanent role.
- Salary
- £13.33 per hour
- Location
- Northampton, Northamptonshire
- Contract
- Permanent
- Posted
- 1 day ago
- Closes
- 24 Oct 2026
- Sector
- Customer Advisor
59% below the typical rate for customer advisor
Reference 140101128
About the role
Pertemps are recruiting on behalf of our client based in Northampton (NN4) for an experienced Administration Clerk to support their busy Customer Services department.
This is an excellent opportunity for a highly organised and detail-focused administrator with strong Excel skills who enjoys working in a fast-paced environment and delivering excellent customer service.
Key Responsibilities
This is an excellent opportunity for a highly organised and detail-focused administrator with strong Excel skills who enjoys working in a fast-paced environment and delivering excellent customer service.
Key Responsibilities
- Providing administrative support to the Customer Services team
- Monitoring and maintaining a busy shared inbox
- Responding promptly and professionally to customer queries via email
- Escalating complex enquiries to the relevant departments where required
- Processing customer information accurately and efficiently
- Updating and maintaining internal records, spreadsheets, and databases
- Preparing reports and analysing data using Microsoft Excel
- Handling incoming telephone enquiries and directing calls appropriately
- Supporting daily operational and administrative tasks
- Ensuring all customer information is recorded accurately and confidentially
- Previous administration experience is essential
- Strong Microsoft Excel skills are essential
- Excellent written and verbal communication skills
- Strong attention to detail and organisational skills
- Ability to prioritise workload and manage multiple tasks effectively
- Confident using Microsoft Office applications, particularly Excel and Outlook
- Experience managing high-volume email inboxes would be advantageous
- £13.33 per hour
- Monday to Friday working hours
- Immediate start available
- Long Term on going position
- Friendly and supportive working environment
- Opportunity to gain valuable experience within a busy customer-focused department
Reference: 140101128 · Posted 1 day ago · Closes 24 Oct 2026 · Listed via Pertemps
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