Security Supervisor

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Corporate Services Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Communications, Finance, People, Portfolio and Project Delivery, Private Office, Security, Estates and Information.

The Department faces significant challenges and can change rapidly in the global environment in which we operate, making this one of the most exciting and stimulating Government Departments in which to work.

We are recruiting 1 x SGB1 (AO) Operational Security Supervisor to work within the Physical Security Team. The successful candidate will form part of the security team and be responsible for supervising the daily running of security on site, situated in Liverpool and Leeds. However, all staff within the security team must be prepared to attend other sites within the region to assist with covering sickness or leave, as and when directed.

This is an important and varied role which has a considerable effect on the day-to-day operation of the Liverpool and Leeds estate and wider business objective. There is a high degree of “reactive” tasks associated with the post, therefore flexibility and prioritising are key requirements.

Job description

An Operational Security Supervisor is required to have good organisational skills, and the ability to maintain effective administrative processes, have good written and verbal communication skills with an eye for detail.

You should be proactive with the ability to work in a fast-paced and at times highly pressured environment. Hold strong interpersonal skills, and the ability to establish relationships with colleagues at every level within the organisation.

You will need to have a positive approach to customer service with strong interpersonal skills, and the ability toestablish effectiverelationships with colleagues within an organisation.

Key responsibilities

• Assist and provide guidance to all customers, staff, and internal / external stakeholders, promoting a positive and professional working relationship that proactively contributes to the work of the team and aids business delivery.
• Conduct random bag and vehicle screenings on staff, visitor/contractor in accordance with policy.
• Monitor alarm & CCTV systems.
• Provide support and guidance if required to colleagues within the team.
• Enable the business to function in a safe and secure manner and in accordance with policy and guidance.
• Deal appropriately with any non-compliant individuals, in a polite and professional manner, assisting colleagues if required and escalating to Security Management when required.
• Complete and ensure regular and varied foot patrols are completed in line with directive.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis.

Successful candidates will need to be able to attend for all shifts including early starts, late night finishes, and overnight shifts. These shifts may be outside of public transport operating hours.

Training

You will receive full training and support to do the job. Training takes place on the Job during your probation period and then continues on the job with a mentor who supports you until you are fully confident in the role. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. Further information on what the training involves can be found on our website.

Successful candidates will also need to achieve a Security Industry Authority licence, training will be given as this is a requirement for the role.

Travel

The post holders may be required to visit all Home Office buildings within the Liverpool and Leeds Estate to assist in the managing of the Liverpool and Leeds Region when directed.

Person specification

Essential criteria

• You must be able and willing to wear a stab vest, uniform and other required personal protective equipment for the duration of the shift (excluding breaks).
• Ability to complete full foot patrols of internal and external areas.
• SC clearance (All successful candidates will be required to undergo security clearance and the role is subject to you successfully obtaining this).
• Strong written and verbal communication skills, with confidence in engaging with staff at all levels.
• Ability to work at pace in a busy office environment.
• Flexibility and multitasking skills, with the ability to manage conflicting priorities.
• Proficiency in Microsoft Office 365, including Outlook, Excel, Word, and PowerPoint.

Desirable criteria

• Experience within a supervisory role, completing rosters and directing a team.
• Experience of Security and Customer Service.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• This role currently attracts Annualised Hours Allowance (AHA) of up to 31.34% of salary depending on location, per annum based on salary minimum. Further information can be found on our website.
• See more of our benefits on our careers website.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

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