LADO Business Support Assistant

LADO Business Support Assistant

At Cheshire East we’re offering an opportunity to provide business support to the LADO Officer who, in turn, oversees safeguarding allegations made against professionals and suitability to work with children, ensuring that they are dealt with effectively within the multi agency partnership and within statutory timescales.

We have an exciting opportunity for a full time permanent position for a LADO Business Support Assistant based in Macclesfield. The role requires the management, and business monitoring of casework including the development of an outcomes based data set. The job holder must have an understanding of working with vulnerable child, child protection and will be managing confidential information and sharing it appropriately with a wide range of organisations in order to protect children from unsuitable professionals working with children.

About us

At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too!

Join us on a meaningful journey in Children’s Social Care at Cheshire East Council

We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.

If this sounds like the kind of impact you want to make, we’d be delighted to hear from you. Come and join us in shaping positive change for our young people.

About the role:

We're looking for a dedicated individual to provide high-quality business and administrative support to our Local Authority Designated Officer (LADO) service. You'll play an important role in helping to ensure safeguarding concerns are managed effectively, coordinating multi-agency activity, maintaining accurate records, and supporting professionals across the children's workforce. This is a rewarding opportunity to work collaboratively with a wide range of partners and contribute to safeguarding and promoting the welfare of children and young people.

What You'll Be Doing

• Acting as a first point of contact for safeguarding allegation enquiries, providing advice and support to professionals and employers.
• Supporting the LADO service by processing referrals, maintaining case records and coordinating key actions.
• Organising and supporting multi-agency meetings, ensuring they are arranged within required timescales.
• Monitoring case progress, tracking actions and maintaining accurate records and data.
• Producing clear and timely minutes, reports and correspondence to support effective decision-making.
• Preparing performance information and reports to support service improvement and statutory reporting requirements.
• Building strong relationships with partner agencies to support effective communication and information sharing.
• Assisting with audit and quality assurance activities to promote good safeguarding practice.
• Providing professional administrative support and responding sensitively to enquiries while maintaining confidentiality.
• Contributing to positive outcomes for children and young people through effective coordination and support of safeguarding processes.

The successful candidate may be required to travel to and work from multiple locations within Cheshire East. (Macclesfield and Delamere House)

This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.

About you:

We're looking for someone who is highly organised, professional and confident working in a fast-paced environment. You'll have excellent communication skills, a strong attention to detail and the ability to build positive relationships with a wide range of stakeholders.

The successful candidate will bring:

• An NVQ Level 3 qualification, or equivalent, in a relevant field.
• Previous experience working in an office environment.
• Experience in an administrative role, ideally within Children's Services or a safeguarding-related setting.
• Experience of taking accurate minutes at complex meetings involving multiple stakeholders.
• Advanced IT skills, including Microsoft Office applications, Excel spreadsheets, and the development and maintenance of databases.
• Strong interpersonal and communication skills, with the ability to work effectively with professionals across a range of organisations.
• The ability to use persuasion and influencing skills to coordinate activity and achieve positive outcomes.
• Confidence in creating and presenting written reports, data and numerical information in a variety of formats.
• The ability to handle sensitive child protection information with discretion, professionalism and confidentiality.
• Experience of working under pressure, managing competing priorities and meeting strict deadlines.
• A flexible and adaptable approach, with the ability to respond positively to changing demands and service needs.

Most importantly, you'll be committed to supporting effective safeguarding arrangements and making a positive contribution to outcomes for children and young people.

What we offer in return:

• A competitive salary - Between £27,274 per annum - £29,071 per annum (CEC NJC – Grade5) with guaranteed yearly pay increases!
• Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
• Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work