IT Service Delivery Associate

We're looking for an organised, proactive and detail-focused individual to join our IT Service Delivery team as an IT Service Delivery Associate . No previous IT experience is required. We're looking for someone with strong organisational skills, excellent attention to detail and a willingness to learn. This is an ideal opportunity for someone at the beginning of their career, or perhaps looking to move into an IT environment from an administrative, customer service or coordination background. The role sits at the heart of our IT Operations function, helping to ensure colleagues across the business have the equipment, access and support they need to do their jobs effectively. While you'll work closely with internal IT colleagues and external suppliers, this is not a technical role . Instead, you'll focus on coordination, administration, asset management and service delivery activities that keep our IT operations running smoothly. What you'll be doing… You'll support a wide range of day-to-day Service Delivery activities, including: Coordinating IT onboarding and offboarding processes for employees Preparing and deploying laptops, mobile devices and other equipment Managing IT assets and maintaining accurate records Monitoring stock levels and organising equipment Processing purchase orders, invoices and procurement requests Working with suppliers to obtain quotations, place orders and track deliveries Coordinating equipment collections and deliveries Providing administrative support across the IT Service Delivery function What we're looking for We're much more interested in your attitude and potential than any previous IT experience. You'll likely be someone who: Has excellent attention to detail and takes pride in getting things right Is highly organised and able to manage multiple tasks effectively Communicates confidently with colleagues, suppliers and stakeholders Enjoys problem-solving and finding practical solutions Takes ownership of tasks and follows them through to completion Has a positive, can-do attitude and enjoys working as part of a team Is eager to learn, develop and build a long-term career We'd welcome applications from early career / graduate candidates, or people with experience in areas such as: Administration Customer service Retail or hospitality Office support roles Logistics or coordination positions What you can expect from us… Meaningful work You’ll be an important contributor to the IT operations that run our entire global business. A standout workspace Based in our offices in Crewe, you’ll enjoy modern, collaborative workspaces, compete with café and free onsite gym. Career development Your impact on Radius will be rewarded with the opportunity to progress your career in many directions. The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working. Everyone in Radius, from entry-level to the senior team, has their own personal development plans with clear routes for progression and regular reviews. Over time, people in an IT Service Delivery Associate position could develop into a range of roles, including: IT Service Delivery Analyst IT Service Desk Analyst Other specialist areas within IT Other operational areas outside of IT If you're looking for an opportunity where you can learn, develop and build valuable experience within a busy IT function, this could be the perfect next step. Rewards and benefits In addition to a competitive salary, you’ll have access to a reward and benefits package which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via ‘Help@Hand’ by Unum Cycle to work’ scheme Free breakfast daily in the office Free onsite gym access About Radius… Driving business forward Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive. With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses. Our values... Driven - We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next. Agile - We are quick to adapt to change. We stay ahead of market trends and create solutions for the future. Innovative - The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger. Inclusive - We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively. #LI-TB1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and…