Admin Officer

Administrative Officer - Land Charges Support
Location: Plymouth
If you're looking for an office-based role where accuracy really matters-and where you can make a difference through consistent, customer-focused administration-this could be a great fit.
What you'll be doing:
* Process Bankruptcy Registrations end-to-end, from checking applications through to entering accurate data into the relevant index/database
* Handle customer enquiries by email relating to Bankruptcy Registrations, following set procedures and guidance while meeting statutory obligations
* Accurately process Agricultural Credit registrations, cancellations, and searches in line with legislation and statutory requirements
* Review applications for completeness and accuracy and input information precisely into the Agricultural Credits index/database
* Telephone customers with Agricultural Credit search results following their application
* Prepare routine correspondence and support delivery with speed of service in mind
* Exercise some independent judgement under general supervision, and seek advice from senior technicians/colleagues when queries fall outside your authority
What you'll bring:
* Administrative experience with strong working knowledge of Microsoft Office
* Confident communication-clear and effective verbal and written skills (reasonable fluency in English)
* Fast, accurate data skills with careful attention to detail
* Experience of telephoning customers
* Good organisation and time management, with the ability to prioritise and work quickly to meet service needs
Additional information:
* Full-time role, office-based only (no hybrid working)
* 37.5 hours per week; start time between 8:00am and 9:00am

Ready to bring your admin strengths and customer focus to a role that values accuracy and pace? Apply now.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.