Administration Assistant

Join Our Team

We are seeking for a highly organized and professional Administrative Assistant to join our school team. The successful candidate will play a key role in supporting the daily operations of the school office, providing excellent customer service to students, parents, staff, and visitors. This role requires strong communication, administrative, and organisational skills, along with the ability to manage multiple tasks in a busy school environment. The ideal candidate will be proactive, detail-oriented, and committed to contributing to a positive and welcoming school community.

As an Administration Assistant, you will:

• Act as front of house and communicate with pupils, staff, parents, and visitors appropriately and ensure that they are dealt with in a professional manner and in line with the school’s agreed safeguarding policy.
• Ensure safeguarding procedures are complied with, communicated and understood by all visitors to the school; and ensure that all visitors comply with school signing in procedures.
• Ensure that relevant data is recorded relating to pupils arriving late or leaving early.
• Daily administration and communication of school meals.
• Operate phone system; take messages, deal with day-to-day enquiries, and re-route, where necessary, to appropriate member of staff.
• Effective communication with parents through a variety of platforms eg. phone calls, letters, emails, texts and social media; including triaging queries and concerns and end of day messages.
• Daily use of various IT systems and platforms.
• Collaboratively manage school office email inbox.
• Day to day administrative work of the school, such as medication forms, awards, ID badges, Every compliance, monthly newsletters(Sway) etc.
• Deal with incoming deliveries and help to maintain a clean and professional Reception area.
• Manage and update calendars, including those on the school website.
• Managing the school website with support from the Admin Manager / Office Manager.
• Ensure registers for after school clubs are shared with class teachers and for those running clubs.
• Support with the collection of relevant paperwork for trips etc.
• Support and chase non-payment of school trips, residentials and dinner money and administration of same through payment portal.
• Support with producing Data Collection Sheets and updating school database promptly with changes.
• Assist with entering new pupils onto school database, ensuring that the necessary procedures are complied with.
• Assist FLO with updating information noticeboard.
• Be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.
• Attend and participate in relevant meetings as required.
• Maintaining stationery levels and ordering where appropriate.
• Provide effective administration support to the Headteacher/other SLT, as required.
• Commitment to training/learning activities and professional development

We Are Looking For Someone Who:

• Is an excellent team player - willing to support the work of the team and the wider school/trust
• Can be helpful, polite and approachable as the first point of contact for the school office
• Has excellent literacy skills
• Has the ability or organise and prioritise workload to achieve deadlines
• Builds positive relationships with children, families and colleagues.

• Shares our commitment to inclusion, safeguarding and high aspirations for every child.