Adminstrator

The purpose of the Administrator role is to ensure the smooth, efficient running of the school office through accurate attendance management, high quality administrative support and effective communication with pupils, parents and staff. It also exists to maintain secure records and support key functions such as safeguarding, SEND, governance and daily operational systems so the school can deliver the best daily deal for children.

Office Duties
• Process and record pupil attendance, including daily checks, follow up calls, late arrivals and pupils leaving site.
• Maintain confidential pupil records, ensuring all information is accurate, secure and up to date.
• Act as first point of contact for pupils, parents and visitors, providing a warm, professional and supportive front of house service.
• Handle incoming emails and enquiries, distributing information appropriately and preparing documents, registers and routine forms.
• Prepare documents and registers for distribution.
• Complete complex administrative tasks, including mail merges, data processing and preparation of school documentation.
• Support SEND administration, including maintaining SENDCO paperwork, updating records and organising planned over tasks.
• Provide administrative support for governance processes, including preparing and filing paperwork linked to suspensions, exclusions and complaints.
• Process and record exclusions and suspensions.
• Working knowledge of multiple admin systems and school based platforms (eg, MIS, Parentmail, Studybugs, CPOMS)
• Have an overview of pre-bookable absences, book appropriate cover and maintain up to date records in school, liaise with Supply agencies and maintain invoicing.
• Liaise and work with the TLET HR team.
Records
• Maintain accurate attendance and punctuality records using manual and electronic systems, ensuring ongoing monitoring for all pupils.
• Administer daily attendance procedures, including checking absence messages, contacting families and updating MIS systems.
• Keep accurate records of lunch orders and provide accurate information to the kitchen team.
• Process requests for authorised absence, liaising with senior leaders and the Head of School.
• Prepare attendance certificates and reports via MIS reporting tools.
• Support safeguarding administration, ensuring all records are complete, compliant and appropriately filed.
Other Duties
• Liaise with parents regarding pupil illness, collection or welfare concerns.
• Provide cover across the student services team during staff absence to ensure smooth daily operations.
• Carry out additional administrative task as required to support the effective running of the school.