Resourcing Manager

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be fully operational for a period of approximately up to 5 years, after which IBCA will become a smaller residual service. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arm's Length Body (ALB), or an external employer.

Job description

We are seeking an exceptional Resourcing Manager to join the dynamic IBCA Resourcing Team. In this fast-paced and varied role, you will lead a passionate team in delivering all aspects of recruitment, from planning to the seamless onboarding of new talent.

You will play a key role in ensuring the authority has the correct talent required to deliver on its goal.

Responsibilities:

• Onboarding Excellence: Ownership and management of the new hire onboarding process, ensuring a seamless experience from start to finish. Track onboarding progress, troubleshoot any issues, and provide effective task management for a smooth transition into the organisation.
• Team Leadership: Provide guidance for a team of up to two, ensuring high standards of performance and fostering a collaborative working environment.
• Collaboration with Stakeholders: Engage effectively with vacancy managers, the Government Recruitment Service (GRS) and external recruitment providers to secure high-quality recruitment outcomes promptly.
• Inbox Oversight: Oversee the recruitment inbox, maintaining response service level agreements (SLAs) while ensuring effective team management of queries. Prioritise correspondence to enhance efficiency and candidate experience.
• Data Management: Maintain and update recruitment dashboards and trackers, ensuring accurate and timely information is available for analysis and reporting.
• Reporting and Analysis: Provide comprehensive data and reports on recruitment activity as required, supporting strategic decision-making and continuous improvement of recruitment processes.
• Cross-Functional Support: Offer cover and support for Senior Resourcing Partners within the team as needed, contributing to a flexible and responsive recruitment function.
• Projects: Opportunity to lead and support recruitment and compliance projects.
• Specialised Resourcing Support: Play a pivotal role in managing visa sponsorships and overseeing contingent labour contracts, ensuring the organisation's diverse talent requirements are met effectively.
• Continuous Improvement: Take the lead on projects to explore and implement new ways of working. Look for ways to continually improve the recruitment service offer.

Person specification

Essential Skills

• Proven experience in recruitment processes and onboarding procedures;
• Strong understanding of recruitment best practices and relevant employment legislation;
• Strong interpersonal skills to engage and build relationships with internal and external stakeholders.
• Strong attention to detail and commitment to delivering high-quality outcomes;
• Enthusiastic and proactive approach to work with a willingness to learn and develop.
• Effective troubleshooting skills and the ability to manage and resolve issues in a timely manner.
• Familiarity with data management and reporting tools to maintain recruitment dashboards and trackers.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Benefits

Alongside your salary of £39,439, Infected Blood Compensation Authority contributes £11,425 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Premium allowance paid monthly after probation Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%
• 32.5 days of paid annual leave plus 8 bank holidays
• Family friendly policies to support you and your everyday responsibilities
• Enhanced maternity and paternity leave, up to 12 months shared parental leave

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application information

As part of your application, you will be asked to complete an anonymised CV, which should include your career history, skills, experience and qualifications. You will also be asked to complete a Personal Statement, of no more than 1000 words, that demonstrates how you meet the Essential Skills for the role.

Further details around what this will entail are listed on the application form.

At sift, you will be assessed on your CV and Personal Statement.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on experience.

Expected timeline (subject to change)

Expected sift date – w/c 28 September 2026

Expected interview date/s – w/c 12 October 2026

Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email removed] as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your applica