Customer Service Operator - ARC Room

Brook Street · County Antrim, Northern Ireland

Customer Service Operator - ARC Room at Brook Street, based in County Antrim, Northern Ireland, paying £27,436 per annum. This is a permanent role.

Salary
£27,436 per annum
Location
County Antrim, Northern Ireland
Contract
Permanent
Posted
5 days ago
Closes
12 Oct 2026
Sector
Customer Advisor

35% below the typical rate for customer advisor

Reference BBBH447432_1789122435

About the role

Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Customer Service Operators to work in their Arc Room in the East Belfast Airport Road location

They are seeking candidates who want to have a career and just not a job! This role is suited to candidates who are passionate about customer service. The role will involve a mix of telephone customer servive - and also soke emails

Working for this globally recognised household name, the successful candidates will operate in a rapid-response fashion to ensure that clients` requirements are dealt with efficiently, accurately, and within deadline.

Our client offers excellent classroom-based training as well as continual on-the-job training and coaching. There is free car parking on site, and kitchen for employees to use in this modern building.

This is a full time, permanent job with an average of 42 hours per week.

The Customer Service Operators will work 12-hour shifts - in week one of the rota you would work 36 hours and in week two, you work 48 hours.

The shifts are 7am to 7pm and then 7pm to 7am

In return you will join a successful, experienced, vibrant team and be paid a salary of £27,436 per annum.

To apply for this job please send your CV to Colleen Farquharson via the Apply Link

#NIT2

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Reference: BBBH447432_1789122435 · Posted 5 days ago · Closes 12 Oct 2026 · Listed via Brook Street

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Salary £27,436 per annum
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