Student Support Worker

We are seeking to appoint an inspirational, professional Student Support Worker from November 2026. This non-teaching role would suit an individual who is able to provide appropriate academic, behavioural and pastoral support for students as well as build effective, positive relationships with students. The successful candidate will operate as part of a team of Student Support Workers who excel in promoting positive attitudes and behaviour at all times. Close liaison with Senior Leaders and other members of the Academy’s pastoral team is a key part of this role.

Main Duties/Responsibilities

• Establish a systematic method of supporting students through effective and productive 1:1 sessions and group sessions.
• Identify support needs amongst students during initial sessions, which lead to the provision of effective support based on the needs of the individual.
• Knowledge of and ability to support students in a range of areas, including anger, emotional support, self-esteem, anxiety, self-harm, sexual exploitation, bereavement, building resilience, bullying, friendship issues, transitioning difficulties, healthy eating, hygiene, online safety, and puberty.
• Work with families which include multiple children, creating action plans when leading meetings, as appropriate.
• Offer provision which supports students in achieving academic targets and goals, using assessment data as necessary.
• Use knowledge of external services within the local area to provide appropriate support to individuals and families, including making referrals to appropriate agencies.
• Protect children within the academy, ensuring that safeguarding takes place in an effective and timely manner, assessing the level of safeguarding needed within this element of your role.
• Make decisions about whether concerns should be followed up through universal providers, early help assessment (EHA) or via a referral to child services.
• Attend multi-agency meetings, both internally within the academy and on an external basis.
• Adhere to government policies with relation to all aspects of the role, including safeguarding. This includes the identification and recognition of risk in an emotional, sexual, physical and neglectful context.
• Create motivating and effective programmes to support pupils in a variety of areas.
• Attend and take an active role in protecting students through attendance at multi-agency meetings in which representative identify local risks and issues for pupils of the academy.
• Take an active role within the anti-bullying steering group within the academy.
• Support and lead peer mentors within the academy effectively, ensuring that they play a key role in supporting students within the academy.
• Manage workload by creating a week-in-view and keeping a diary of support offered to a variety of pupils.
• Provide appropriate support to support colleagues with supervision of the Inclusion Centre as appropriate
• Demonstrate effectiveness of the support provided through statistical data which evidences ‘closed’ support cases and ‘exited’ students.