Programme Support Assistant

• CVP_0700_-_Conditions_of_Service
• CVP_0700_-_PSA_Job-Description_May-2025__002_
• CVP_0700_-_Support_Assistant_Person_Spec_March_25__002_

Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted. To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Responsible for providing high quality support for Programme and Project activities, including supporting specific tasks and pieces of work.   

 Responsible for supporting the relevant Officer in the effective co-ordination and implementation of a Project/Programme and service the business requirements of its delivery, governance, and risk management frameworks.  Supporting the priorities of the Council within the Corporate Plan and the Knowsley Better Together vision.

Duties and Responsibilities 

This is not a comprehensive list of all the tasks, which may be required of the post holder.  It is illustrative of the general nature and level of responsibility of the work to be undertaken.  

The post holder must work within recognised procedures and have the ability to prioritise and organise own workload.   

•  To support and co-ordinate the implementation of a Programme and Project across its lifecycle by applying the Programme and Project management methodology and supporting the priorities of the Council.  
• To adopt and support defined information management and reporting protocols for Projects / Programmes and implement appropriate quality assurance processes and systems.  
• To be responsible for creating and maintaining efficient document libraries, acting as co-ordinator for Project documentation using SharePoint, to guarantee the free flow of information and ensuring version control.  Also using external platforms for information sharing externally e.g. Egress.  
• To co-ordinate and support meetings, events, workshops and consultations as and when required.  
• Be responsible for arranging Project Governance meetings, draft agendas and assist with quality assurance of reports before circulation.  Record accurate notes and actions, ensuring actions are assigned and distributed to responsible owners within agreed timescales and recorded on relevant systems.  Maintain and monitor project actions, proactively chasing to completion.   
• Assist Programme Development/Project Officers to develop processes to manage and monitor risk and issue registers, milestones, and key performance indicators on appropriate Programme / Project Plan.  Monitor registers, escalating when appropriate.  
• To support collaborative working with all stakeholders and services, building positive relationships with team members, peers and partnerships across the organisation and externally where appropriate.  
• To be responsible for monitoring Programme email accounts for enquiries, ensuring responses are completed, approved and sent within corporate timescales.  
• To effectively use Council systems such as IPROC to provide procurement support for the goods and services for Projects/Programmes as appropriate and in accordance with Council financial policies and procedures.   
• To identify and generate new ideas which support the development and delivery of Projects / Programmes.   
• To support the production of a communication plan, stakeholder and engagement plan.  
• To support the development of relevant reporting requirements for each project or programme i.e. highlight reports and briefing reports
• To co-ordinate freedom of information requests and general enquiries ensuring they are responded to in line with corporate timeframes.  
• To support and co-ordinate the production of a Lessons Learnt Log and the monitoring and reporting of financial performance, including the development of appropriate cost plans.  
• Conduct research, analyse data, summarise outcomes and present conclusions.

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least 2 day’s per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

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We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

 At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact: 

Charlotte Kimpton [email removed] / Mobile: [phone removed]

Kirsty Harris [email removed]  / Mobile:  [phone removed]