Lettings Support Officer

If you are viewing this advert on an external website, please apply via the London Borough of Bromley website. We only accept applications submitted through our online application system. Please note that some vacancies may be displayed automatically on external job boards; for full details, including the job description, person specification, and closing date, please refer to the original advert on the London Borough of Bromley website.

Job Title: Lettings Support Officer

Grade: BR7

Salary: £30,463 - £32,858

Contract: Permanent, Full time, 36 hours per week

Working Hours: Mon-Fri

Location: Bromley Civic Centre

Working Pattern: Hybrid – 2 days per week office attendance

If you have experience in the Housing Sector and are passionate about providing high quality and meaningful public services, then come and join the Housing team in Bromley. We are committed to developing our team members, ensuring staff are supported to excel and progress their careers within our service.

The role

We are looking for a commercially minded Letting Support Officer to join our housing team. You will play a vital role in successful delivery of all temporary accommodation and private sector projects.

This role is ideal for someone with experience in property lettings who enjoys building long term partnerships in a competitive market and supporting households to sustain tenancies.

This is a fast-paced frontline role requiring excellent problem-solving skills as well as strong commitment to customer service and positive outcomes.

About you

We are looking for a confident, skilled Lettings Support Officer with strong sector knowledge who will bring:

• Strong negotiation, influencing and networking skills

• In depth understanding of housing legislation

• Ability to operate with a high degree of autonomy, managing a portfolio of business relationships and delivering results against clear performance targets

• A strong commitment and delivering positive outcomes

• A keen eye for detail with ability to ensure that services are provided effectively and according with need

Key Dates

· Closing date for applications: Midnight, 22nd September 2026

· Interviews expected: w/c 5th October 2026

Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found here.

If you would like to speak to the Hiring Manager about the role, please contact Anna Turska at [email removed] for a confidential discussion.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident, committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email [email removed].