Business Analyst

Business Analyst - London    A growing professional services business is looking for a Business Analyst to join its expanding Technology & Data team.   This is not a traditional corporate BA role centred around governance, reporting or large transformation programmes. Instead, you'll work directly with operational teams to understand how the business functions day to day, mapping real workflows and helping shape the internal technology that powers them.   You'll act as the link between end users and software engineers, ensuring the right problems are solved before anything is built.   What is in it for you:

• £45,000-£55,000 salary
• Hybrid working (4 days in London Bridge, 1 day from home)
• Permanent position
• Clear progression into Product
• Modern, collaborative technology team

  What you'll be doing: Your first priority will be understanding the business from the ground up. You'll spend time with recruiters, managers and leadership, observing how work happens, facilitating workshops and documenting processes across the full operational lifecycle. From there, you'll translate those findings into clear, structured requirements for the product and engineering team.   You'll also:

• Map end-to-end operational workflows
• Identify manual processes and opportunities for automation
• Produce process diagrams and functional documentation
• Collaborate with developers during planning and delivery
• Gather user feedback and support continuous product improvement
• Help drive adoption of new internal tools through training and documentation

  What we're looking for: We're interested in people who naturally bring clarity to complex processes. You'll probably have around 2-3 years' experience in Business Analysis, Operations, Process Improvement or a similar role, but background is less important than your ability to ask good questions and communicate clearly.   You'll bring:

• Experience mapping business processes and workflows
• Strong documentation and requirements gathering skills
• Excellent stakeholder communication across different levels of a business
• Confidence facilitating workshops and discovery sessions
• A logical, structured approach to solving operational problems
• Experience with tools such as Jira, Miro, Lucidchart or Notion would be beneficial, but isn't essential.

  The business is making a significant long-term investment in proprietary technology rather than relying on off-the-shelf platforms. This role offers genuine influence over how internal products are designed, with a clear progression path into Product Ownership or Product Management as the technology function continues to grow.   APPLY NOW with your most up-to-date CV for consideration.   Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.