Food Hub Assistant

United Kingdom Peabody Trust Our Vacancy
Are you passionate about helping people and making a difference in your local community? We're looking for a Food Hub Assistant to join our team and support the day-to-day running of our Food Hub in Harold Hill, Havering.

This is an exciting new role that will work alongside the Food Hub Supervisor to ensure customers receive a welcoming, supportive, and efficient service. You'll help keep the Food Hub running smoothly by supporting operations, managing stock, assisting with events, and helping customers access affordable food and wider support services.

If you're customer-focused, hands-on, and enjoy working in a community environment, we'd love to hear from you.

This is a part-time role working 8 hours per week, to work flexibly across Tuesdays and Thursdays depending on service needs. Shop opening hours are 1pm - 4pm, full day shifts are typically 9am - 4pm.

What you'll be doing

• Welcoming and supporting Food Hub customers.
• Assisting with referrals and helping people access food support.
• Storing, handling and distributing food safely and in line with food hygiene regulations.
• Maintaining clean, organised food storage and display areas.
• Supporting deliveries, stock control and stock movement.
• Signposting customers to additional support services where appropriate.
• Completing accurate records, including food safety and financial documentation.
• Undertaking cash handling duties when required.
• Following health and safety policies and reporting any concerns promptly.

What we're looking for

• Experience in a customer-facing role, ideally in retail, hospitality, food, warehouse or stockroom environments.
• Good communication and organisational skills.
• Basic IT skills, including Microsoft Office.
• A proactive, friendly and community-focused approach.
• Food safety and hygiene knowledge is desirable.
• A full UK driving licence and access to a vehicle is desirable.

Why Join Us?

When you join Peabody, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• Up to 30 days' annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Please read before applying:

Peabody does not provide sponsorship as a licensed UK employer.

This is a physically active role and will involve moving deliveries, storing stock, climbing stairs and occasionally helping customers carry shopping.

Please note, a basic DBS check is required for this role

Interview Date: We are looking to conduct in person interviews in Havering on Thursday 1st October

We reserve the right to close this advert early should we receive a high volume of suitable applications.

If this sounds like the right opportunity for you and you'd like to be part of Peabody, we'd love to hear from you . Please apply by submitting an anonymised CV and a short supporting statement explaining why you're a great fit for the role.

If you have any questions about the role, please contact Talent Specialist Joanne Ayliffe at [email removed] .